AIR-PIPE NEWSLETTER - ISSUE 1:

Welcome to the First AIR-PIPE Newsletter!

Each periodic newsletter will include tips and tricks about maintaining your personal computer network as well as helpful information and suggestions to ensure you are aware of the expansive services available with an AIR-PIPE Internet connection. In every newsletter we will also include a short biography of one of our team members, a satisfied customer quote, and a helpful tech tip from our technical department.

Grand Opening Of The New AIR-PIPE & WOW Valley Office

AIR-PIPE & Wired or Wireless, Inc. provided a warm welcome to their vendors, customers and friends at the Grand Opening of their new facility in the Spokane Valley.

WOW Grand Opening Event & Ribbon Cutting

Music, appetizers, refreshments, and prizes were enjoyed while guests toured the company's new office building, shop, and fleet of vehicles. Guests were able to meet the Team and learn about the many local services the company provides.

"We enjoyed the opportunity to meet so many of our clients, customers and vendors and express our gratitude for their business", states Bill Geibel Jr., President and Owner of AIR-PIPE and Wired or Wireless, Inc., "Moving to this new location was a perfect fit for the growing needs of this company."

Technical Tip: Reduce/Prevent SPAM

Many people enjoy sending fun emails that ask you to "forward to 10 of your friends", "sign this petition", "if you don't you'll get bad luck", or "if you do you'll get good luck", etc.. More often then not, these types of emails have tracking cookies anxiously waiting to snatch up your email address as well as every person you CC'd the email to. Once the email has been forwarded the attached cookies mark the addresses as active, and add them to a list for future SPAMMING. Yuck!

To prevent yours and other's email addresses from being added to the dreaded SPAM lists make sure to use the 'BCC' function instead of 'To' or 'CC' when forwarding these types of emails. This simple adjustment will greatly reduce junk emails received making the email experience a much happier one.

Check back in future AIR-PIPE newsletters for additional TECH TIPS to prevent and reduce SPAM emailing and receive many other helpful suggestions.

New Email Security System - Red Condor

AIR-PIPE recently implemented a new high-security system into the email services provided to AIR-PIPE Internet subscribers through a hardware and hosted SPAM filtering service called Red Condor. As it is greatly important to AIR-PIPE to continually provide the highest quality services we can, by adding this new email security feature AIR-PIPE has drastically reducing SPAM emails which in turn improves the overall Internet experience.

The Red Condor service was initially setup with a trial period to ensure it was the best direction to go in support of quality AIR-PIPE email services. During that time a request for feedback was sent out to AIR-PIPE users. Shortly after a successful trial period, Red Condor was implemented due to the numerous positive feedback responses received from satisfied customers using the AIR-PIPE email services.

Here are just a few of the responses received...

  • "I just wanted to say thanks for the new spam blocker, it appears to be working excellent!!! Thanks for caring about your customers." Jeff I

  • "The new spam filter is one of the best things that your company could do, THANK YOU!" Leta K

  • "Thank you for implementing Red Condor. It has reduced the inbox spam to zero for us." Mike J

  • "Although your service did a good job, we have been getting even fewer spam mail than before. Thank you for using this service." Carol P

  • "I love your new method of treating spam." Della E

  • "Please pass along my sincere gratitude for signing up with Red Condor, the spam control is fantastic." Sharon S

  • "Thank you for adding the extra filtering. We appreciate the extra effort to improve our customer experience with Air-Pipe." Carlene S

  • "This new spam filtering is PHENOMENAL! My spam has gone down to next to nothing. I can handle that! Thanks much." Lynn S

AIR-PIPE is always looking for ways to provide a higher quality service to its customers. AIR-PIPE will keep you posted on additional information and suggestions about your AIR-PIPE email ensuring you get the most out of this optimal service.

Satisfied Customer Quote

"I want to communicate how pleased I am with your service. Some companies blow a lot of smoke, but don't know how to deliver. My experience with AIR-PIPE has been that you simply deliver. Thanks! I also want to express gratitude for your communication regarding the upgrade."

Gerald H

AIR-PIPE Team Member BIO

Tracy Tippett

Tracy Tippett, Sales Director

Mr. Tracy Tippett is the newly appointed Sales Director for Wired or Wireless, Inc. and AIR-PIPE. The newest member of our team Mr. Tippett brings more than 25 years of sales and sales management experience to AIR-PIPE and Wired or Wireless all based on a single belief -

The Customer's Best Interest Comes First!

Mr. Tippett is a Florida native and a father of three, 2 boys and 1 girl, and grandfather of five (all boys) having relocated to Idaho from Arizona in mid 2009. Based at our new Sandpoint facility, Tracy will be covering our entire service area. Mr. Tippett has been involved in wireless communications since 1995 holding positions as Radio Shop Manager, Racing Communications Technician, National Distribution Manager, Territory Manager and North American Director of Sales for a High Tech Manufacturer in Silicon Valley.

While not working Mr. Tippett is usually found kayaking, mountain biking, reading, or most recently remodeling his home.

Please feel free to contact Mr. Tippett with any questions and/or comments at 509-842-8584.

Have a Question You Want Answered?

If you have any questions about your Internet service or computer network that you would liked us to respond to in our newsletter please contact us via email at support@air-pipe.com.